24/7 Emergency Response  •  Serving NYC & Long Island  •  646-543-2242

Service Area

Restoration in Brooklyn

From brownstone Brooklyn to the waterfront, we know how water, fire, and mold move through these buildings, and we are based right here.

★★★★★ 5.0 from 60+ Google reviewsIICRC-CertifiedNY State Mold License15+ Years of ExperienceLicensed & Insured

Local Knowledge

Water, fire & mold restoration across Brooklyn

Brooklyn is where we started and where most of our work is. We know its building stock cold: landmarked brownstones with finished garden levels and century-old plumbing, prewar co-ops, dense row-house blocks, converted lofts, and the low-lying waterfront in places like Red Hook, Sheepshead Bay, and Coney Island that floods when the tide and the storms line up. That local knowledge is why we find hidden damage others miss. Own or manage a walk-up or a larger building? See how we handle jobs for multifamily buildings.

What We Do in Brooklyn

Every service, one local team

Neighborhoods

Areas of Brooklyn we serve

Park Slope • Williamsburg • Bushwick • Bed-Stuy • Crown Heights • Brooklyn Heights • Cobble Hill • Carroll Gardens • Red Hook • Sheepshead Bay • Bay Ridge • Bensonhurst • Flatbush • Mill Basin • Marine Park • Dumbo • Greenpoint • Sunset Park, and more. Do not see yours? We still cover it, so just call.

Rain And Sewers

One pipe for rain and sewage

Under much of the city, the same pipe carries both. DEP says about 60 percent of New York City has a combined sewer system, a single pipe for stormwater runoff and sewage from buildings.

When a hard rain sends more than that pipe can take, it can back up into the lowest drain in a house. Water that comes up a drain is sewage, not rain, so everything it touched gets handled as contaminated.

In a row house or brownstone, it usually comes up the floor drain or a basement toilet. DEP maintains the sewer main, and the owner maintains the service line from the house.

If it comes up through a drain, report it to 311; DEP says it inspects within six hours of the complaint. After that, 646-543-2242 reaches All Star Restoration for the cleanup, from Greenpoint down to Coney Island.

More Neighborhoods

Midwood, Cypress Hills and Gerritsen Beach

  • Midwood. In the detached and semidetached houses here, the boiler, water heater and washer all sit in the basement, so water damage in Midwood almost always ends on that floor.
  • Cypress Hills. In the two- and three-families out by the Queens line, water either runs downhill to a basement door in a hard rain or drops floor to floor from a leak upstairs.
  • Gerritsen Beach. On this low peninsula, water comes over the shoreline in a surge or sits on narrow streets where storm sewer capacity is very limited; more on Gerritsen Beach water damage.

Questions

Answers before you call

Water came through my ceiling from the unit above. Who do I call first?

Call us, then the building or the upstairs neighbor so the source gets shut off. We can start drying your unit and documenting the damage while the source is fixed. Take photos of everything before anything is moved.

My basement floods every time it storms. Can you stop that?

We clean up, dry the space and check for mold after each event. Stopping it for good usually takes a plumber installing a backwater valve or a waterproofing contractor. We can tell you which one the damage points to.

Can you work on a landmarked brownstone?

Yes. Drying and demolition are interior work. If the rebuild touches anything Landmarks regulates, like the facade or windows, that needs approval first, and we will tell you before we touch it.

Do you cover all of Brooklyn?

Yes. We are based here and dispatch to every neighborhood, day or night.

Your property. Our priority.

Water, fire, mold, or sewage, one call starts the recovery. We show up fast and we do not leave until it is done right.

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Tell us what happened

We'll call you right back, and give you a free estimate. For an active emergency, the fastest way to reach us is by phone, day or night.

24/7 Emergency Line
646-543-2242

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