Privacy Policy

At All Star Restoration Brooklyn NY, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website at https://allstar-restoration.com or use any of our services.

By accessing our Website or providing information through any of our forms or contact channels, you agree to the practices described in this Policy.

1. Information We Collect

a. Personal Information

We may collect the following information when you submit a form, request an estimate, or communicate with us:

  • Full name
  • Email address
  • Phone number
  • Property address
  • Any details provided in service inquiries or messages

b. Usage Data

When you use our Website, we may collect technical and usage-related information automatically, including:

  • IP address
  • Browser type and version
  • Pages viewed and time spent on the site
  • Device type and operating system
  • Referring website or search engine

c. Cookies and Tracking Technologies

We use cookies and similar technologies (such as pixels and local storage) to enhance your browsing experience and improve website functionality.

These cookies may store preferences, analyze traffic, or help us serve relevant content. You may disable cookies in your browser settings, but doing so may affect certain features of the Website.

2. How We Use Your Information

We use the collected information to:

  • Respond to service inquiries and provide accurate estimates
  • Communicate with you about appointments, updates, or promotions
  • Improve website performance and troubleshoot technical issues
  • Analyze traffic and user behavior for internal reporting
  • Comply with applicable laws or protect our legal rights

We do not sell, rent, or trade your personal information to third parties.

3. Sharing Your Information

We may share your information only in limited and controlled situations:

  • With third-party service providers (e.g., email delivery systems, scheduling tools, analytics platforms) who assist us in operating our business — under strict confidentiality agreements
  • With law enforcement or government authorities, if required by legal request or court order
  • In connection with a business transfer such as a merger, acquisition, or sale of assets, where customer data may be part of the transaction

All third parties are required to use your information only for the purpose for which it was shared and to maintain adequate data protection measures.

4. Data Security

We implement industry-standard security practices, including encryption and firewall protections, to safeguard your data against unauthorized access, loss, or misuse.

Despite our efforts, no method of transmission over the internet or electronic storage is entirely secure. By using our Website, you acknowledge this risk.

5. Your Rights and Choices

You may request to:

  • Access, correct, or update your personal information
  • Delete your data from our records (subject to legal retention requirements)
  • Opt out of receiving marketing communications at any time
  • Ask questions or express concerns about how your data is used

To make such a request, email us at info@allstar-restoration.com, and we will respond within a reasonable timeframe.

6. Retention of Information

We retain personal information only as long as necessary to fulfill the purposes outlined in this Policy, or as required by law (e.g., tax, regulatory, or insurance requirements).

When no longer needed, we securely delete or anonymize the data.

7. Third-Party Links

Our Website may include links to third-party websites or platforms for your convenience.

We do not control or take responsibility for the content, policies, or practices of those external sites.

We encourage you to review their privacy policies before providing any information.

8. Children's Privacy

Our Website and services are intended for use by individuals aged 13 and older.

We do not knowingly collect personal information from children under 13. If we learn that a child has submitted personal data, we will delete it promptly.

Parents or guardians may contact us to request removal.

9. Do Not Track Signals

Some browsers offer "Do Not Track" (DNT) features. Our Website does not currently respond to DNT signals, as there is no universally accepted standard for how such signals should be handled.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, our practices, or technology.

The latest version will always be posted on this page, with the effective date noted at the top.

Your continued use of the Website following any updates constitutes your acknowledgment of the revised Policy.

11. Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy or how we handle your data, please contact us:

All Star Restoration Brooklyn NY
📞 Phone: 646-543-2242
📧 Email: info@allstar-restoration.com
🌐 Website: https://allstar-restoration.com

At All Star Restoration, we care about your home and your health. Our licensed team provides safe, effective, and fast restoration services across NYC. We're here to restore your comfort and peace of mind while handling every job with care.