24/7 Emergency Response  •  Serving NYC & Long Island  •  646-543-2242

Water Damage · Brooklyn

Water Damage Restoration in Brooklyn

Burst pipes, water-heater failures, flooded basements, coast to inland, we handle Brooklyn water damage in every kind of home, 24/7.

★★★★★ 5.0 from 60+ Google reviewsIICRC-CertifiedNY State Mold License15+ Years of ExperienceLicensed & Insured

Overview

Water damage in every kind of Brooklyn home

Brooklyn covers every kind of home there is: brownstones and row houses, prewar apartment buildings and co-ops, single-family and two- and three-family houses, and the newer high-rises downtown and along the waterfront. What they share is that water damage moves fast in all of them. The usual culprits, burst pipes, water-heater failures, appliance leaks, and frozen pipes in winter, hit Brooklyn homes the same as anywhere. What makes Brooklyn distinct is how much of it lives below grade: finished basements and garden-level apartments flood first, and the borough's low-lying coastal edges add tidal and storm-surge risk on top.

What we see most in Brooklyn

  • Burst pipes, water-heater failures, and appliance leaks in brownstones, apartments, and multi-family homes
  • Frozen and burst pipes when winter hits older buildings
  • Flooded finished basements and garden-level apartments
  • Leaks that travel between units in apartment buildings, co-ops, and multi-family homes
  • Tidal and storm-surge flooding in Red Hook, Coney Island, Sheepshead Bay, and Canarsie
  • Roof and ceiling leaks in brownstones, row houses, and older walk-ups
  • Sewer backups during heavy rain in older combined-sewer areas

Why Brooklyn calls All Star

  • Based in Brooklyn, so we reach every neighborhood fast
  • At home in brownstones, apartment buildings, single-family, and multi-family alike
  • We dry it right instead of gutting by default
  • Brooklyn-based, licensed, insured, and IICRC-certified

Burst and frozen pipes in Brooklyn buildings

Brooklyn's older buildings have their own weak spots. In brownstones and row houses, the kitchen and bathroom are often in a back extension with thin, poorly insulated exterior walls, and those are the pipes that freeze first. In prewar walk-ups, the original risers carry water to every floor, so a burst on the top floor can come down through every apartment below it.

Know where your shutoff is before you need it. In a house, the main valve is usually in the basement or cellar, on the front wall where the water line comes in from the street. In an apartment, there may be a valve under the sink or behind an access panel, but often only the super can shut off the riser. More on burst pipe cleanup and frozen pipe damage.

Garden-level apartments and finished basements

A garden-level apartment sits partly below the sidewalk, which makes it the first place water ends up. Heavy rain can back up through the floor drain. Window wells packed with leaves fill like a bucket and leak through the window frame. A leak upstairs finds its way down through the ceiling. Clearing window wells and floor drains every fall is a small job that prevents a lot of calls.

When it does flood, the damage hides behind the finishes: drywall wicks water up from the floor, and carpet pad and laminate hold it against the slab. We read the walls and floor with moisture meters before deciding what comes out, and we only open up what's wet. See basement water damage.

How a Brooklyn job runs, start to finish

  • We stop the source, or make sure it's stopped, and get standing water out
  • We map the moisture, including next door, upstairs or downstairs if the water crossed a party wall or a ceiling
  • Wet materials that can't be dried come out. Everything else stays and gets dried
  • Air movers and dehumidifiers run for a few days, with readings every day
  • Once the readings say it's dry, we rebuild what was removed, so you deal with one company the whole way

Where We Work

Water damage restoration across Brooklyn

From Bay Ridge and Bensonhurst to Williamsburg, Bed-Stuy, Flatbush, Park Slope, Marine Park, Mill Basin, and the waterfront, we cover all of Brooklyn 24/7. It's our home borough, so it's usually our fastest response. Call 646-543-2242 any hour, or read how our water damage restoration process works.

Questions

Answers before you call

Do you handle water damage in a finished basement apartment?

Yes, it is one of the most common calls we get in Brooklyn. We extract, dry the subfloor and walls, and check for hidden moisture behind finished surfaces before mold starts.

Can you work in a brownstone or an apartment building?

Both. We work in brownstones, row houses, co-ops, and apartment buildings, and we are careful with shared party walls and units above and below.

Who should I call first, a plumber or you?

If water is still running and you can't shut it off, call a plumber or your super first. Once the source is stopped, call us. If you can't find the shutoff at all, call us anyway and we'll help you look for it over the phone while we're on the way.

The leak is fixed and the wall looks dry. Do I still need drying?

Often, yes. The paint can be bone dry while the gypsum behind it is still soaked, and insulation and framing take even longer to give up their water. A moisture reading takes a few minutes and tells you for sure.

Your property. Our priority.

Water, fire, mold, or sewage, one call starts the recovery. We show up fast and we do not leave until it is done right.

Call 646-543-2242 Request Service

Request Service

Tell us what happened

We'll call you right back, and give you a free estimate. For an active emergency, the fastest way to reach us is by phone, day or night.

24/7 Emergency Line
646-543-2242

By submitting, you agree to be contacted by All Star Restoration by phone, text, or email about your request.

Call NowRequest Service