Water Damage · Bronx
We pump out the water, find where it really went, dry the building to a measured standard and rebuild what had to come out. Apartments, cellars and houses across the Bronx, 24/7.
What We Do
All Star Restoration takes water damage calls from anywhere in the Bronx, day and night, at 646-543-2242. A leak here rarely stays in one room or involves just one person. A riser lets go upstairs, a tub overflows, a supply line splits behind a washer, and the water keeps moving after the drip stops. We handle every stage of our water damage service ourselves, so nobody has to line up a second company for the drying or the repairs.
How a Job Runs
Apartment Buildings
Most Bronx homes are rented, so the person who finds the water is rarely the one who signs off on repairs. We plan for that from the first visit. The super gets us into the unit above and the cellar, the managing agent or owner approves the scope, and the tenant hears what we found in their own apartment and when the crew is coming back.
In a co-op, the board or managing agent usually sets work hours, elevator use and paperwork for contractors. We follow those rules so the job keeps moving. Every affected unit gets its own moisture readings, and the building gets one record of what was wet, what was removed and when each space read dry.
Tenants with a leak from another unit can see our guide to water damage in apartments for who handles what.
Hidden Water
In a walk-up or elevator building, kitchens and bathrooms are stacked floor over floor on the same pipes. Water from a break runs along those lines, so the stain on the third floor may start two stories higher. We begin above the problem and work down, apartment by apartment, with meters and a thermal camera. In buildings with steam heat, a weeping radiator valve can soak a subfloor for weeks before anyone sees a puddle, and we trace those slow leaks the same way.
Call us for readings if you notice any of these after a leak:
We don't call a space dry by touch. The equipment stays until the readings in the wet area match a dry part of the same building, and only then do we close up walls and rebuild.
What We Handle
Pick the one that fits for the details, or call and we will sort it out with you.
Fast cleanup and drying after a pipe lets go.
See Burst Pipe CleanupWinter pipe failures handled end to end.
See Frozen Pipe DamageLeaks from above traced, dried, and repaired.
See Ceiling Water DamageFlooded basements pumped, dried, and restored.
See Basement Water DamageCo-op, condo, and rental water damage handled.
See Apartment Water DamageWater heater, HVAC, and appliance leak cleanup.
See Appliance LeaksClean-water overflow cleanup and sanitizing.
See Toilet Overflow CleanupAir movers and dehumidifiers that dry to the cavity.
See Structural DryingEast Side Flood Zones
Most of the borough's flood zone sits along its eastern shore. A City Planning flood risk presentation counted about 3,900 Bronx buildings in the 100-year floodplain on the preliminary maps, and placed nearly 80 percent of them in Community District 10, which takes in Throgs Neck and City Island.
If water is coming in during a storm, get everyone to a higher floor or out of the house, and stay away until it has stopped rising. When it is safe, we pump out the lower level and treat everything the water touched as contaminated. Soaked carpet, drywall and insulation come out, then the framing and slab get dried and cleaned. Our page on storm and flood cleanup goes through that work in more detail.
Where We Work
We provide water damage restoration in the Bronx at any hour, in every part of the borough, from the big apartment houses in the west and south to the small homes near the water on the east side. Call 646-543-2242 and we'll tell you when a crew can be at your door. Mold left behind by a leak is a Bronx mold remediation job, and water that came up a drain gets handled as sewage cleanup. The rest of what we do is on our Bronx service area page.
Questions
Get the super or building staff into the unit above so they can shut the water off, then call us. We check your ceiling and the apartment above it, and we share what we find with the landlord or managing agent.
Usually not. Most people stay home while the fans and dehumidifiers run, and we place them so walkways stay clear. If contaminated water or heavy demolition is involved, we will tell you which rooms should stay closed off.
Yes, at any hour. Both sit right on the water, so after a storm we come ready to pump out lower floors and remove what the flood water soaked.
We pump out the water, clear wet debris, and dry the room and the walls around it. The boiler and burner should be checked by a licensed heating contractor before they run again, and we work around that visit.
Yes. The inspection and the estimate cost nothing. We walk you through what is wet and what it will take before any work begins.
We don't go by touch. We take moisture readings on every visit and compare them with a dry part of the same building. The equipment stays until those numbers match.
Water, fire, mold, or sewage, one call starts the recovery. We show up fast and we do not leave until it is done right.
Call 646-543-2242 Request ServiceRequest Service
We'll call you right back, and give you a free estimate. For an active emergency, the fastest way to reach us is by phone, day or night.