Sewage Cleanup
Main-line and city sewer backups extracted and decontaminated, safely and fast.
Sewage Cleanup
A sewer backup pushes contaminated water up through your lowest drains, and it is a genuine biohazard. We extract it in protective gear, remove what it soaked into, and decontaminate the space to a safe standard.
Backups hit hardest on low-lying blocks served by combined sewers, which covers much of Brooklyn and parts of Queens.
Do You Need This?
If any of these sound familiar, call us and we will tell you honestly what you are dealing with.
What To Expect
A sewer backup is a genuine biohazard, so we extract it in protective gear, remove anything porous it soaked into, decontaminate every surface, and dry the space to a safe standard. We also point you to the likely cause so you can reduce the chance of a repeat.
Where It Starts
Every building has a lateral, the pipe that runs from the house out to the city sewer under the street. In New York, the property owner is responsible for that line all the way to the main. The city is responsible for the main.
It matters because it decides who fixes it and sometimes who pays. If one drain backs up, like a single toilet overflow, the clog is usually close to that fixture. If every drain on the lowest floor backs up at once, the problem is in the main line out of the house or in the city sewer. If it only happens in heavy rain, the city sewer is probably overloaded and pushing back into your building. Along the Red Hook waterfront, that happens with almost every big storm.
Not every backup comes from outside, either. A cracked drain pipe inside the basement can leak sewage for days without a single drain backing up. More on that on our basement sewage page.
Warning Signs
Any of these means the line is struggling. Call a plumber before it backs up. If it already has, stop using the water and call us.
Clearing a clog with a snake gets the water moving. It does not tell you why it stopped. A camera inspection shows whether there are roots, a crack, a collapse or a sag where waste collects. We note what we see during cleanup and pass it to your plumber.
How It Works
You always know what happens next, and you deal with one company the whole way.
A real person picks up 24/7 and gets the nearest crew moving to your address.
We map the full damage with moisture meters and thermal imaging, including what is hidden.
We stop the spread and dry the structure properly. Equipment goes in the same day.
We document everything for your insurer, then rebuild and restore your property to its pre-loss condition, and walk it with you before we call it done.
Related Sewage Cleanup Services
Category 3 biohazard water handled safely.
See Black Water CleanupLow-level backups pumped and decontaminated.
See Basement SewageOdor and bacteria eliminated, not covered up.
See Sewage Odor RemovalFast, discreet cleanup for businesses.
See Commercial SewageQuestions
Main-line clogs, wipes and other things flushed that shouldn't be, tree roots in old pipes, grease, or heavy rain overwhelming the sewer, especially on low ground. We can point you to the likely cause.
No. Sewage is a biohazard carrying bacteria and viruses. It needs protective gear and proper decontamination, not a mop.
In New York, the owner is responsible for the line from the building to the city main, including the part under the sidewalk and street. The city is responsible for the main.
You can file a claim with the NYC Comptroller within 90 days of the damage, and keep the photos and records from the cleanup. We provide our documentation for it.
Water, fire, mold, or sewage, one call starts the recovery. We show up fast and we do not leave until it is done right.
Call 646-543-2242 Request ServiceRequest Service
We'll call you right back, and give you a free estimate. For an active emergency, the fastest way to reach us is by phone, day or night.