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Mold Remediation · Queens

Mold Remediation in Queens

Basement-apartment mold, bathroom mold, attic mold, we find the moisture and remove the mold safely across Queens.

★★★★★ 5.0 from 60+ Google reviewsIICRC-CertifiedNY State Mold License15+ Years of ExperienceLicensed & Insured

Overview

Mold across Queens homes and apartments

Mold follows moisture, and Queens has every setting for it: single-family and attached homes, two- and three-family houses, apartment buildings, and high-rises, plus the humidity and flooding the borough sees. Leaks, poor ventilation, and flooding start mold everywhere, but Queens sees a lot of it in the basement apartments families rely on, in bathrooms of dense multi-family homes, and in attics under leaking roofs. We find the source, contain and remove the mold, and fix what feeds it. You can read how a mold job runs from start to finish before we arrive.

What we see most in Queens

  • Mold from leaks, humidity, and flooding across houses, multi-family, and apartments
  • Mold in basement apartments across Jackson Heights, Elmhurst, and Flushing
  • Bathroom and wall mold in two- and three-family homes
  • Attic mold from roof leaks and weak ventilation
  • Mold after Rockaway and South Queens flooding

Why Queens calls All Star

  • New York State mold license and IICRC certification
  • We correct the moisture source so the mold does not return
  • fully licensed and insured

Basement Units

Families below the sidewalk

Many Queens families live below the sidewalk. In its report after Hurricane Ida, the City estimated that at least 100,000 New Yorkers live in 50,000 or more illegal basement apartments, and Queens is one of the three boroughs it names as home to most of them.

In the same report, the City found that groundwater seeping into basements and cellars during Ida was mainly a Queens problem. Ida took 13 New Yorkers' lives, and 11 of them were in basement or cellar units.

A basement unit gives mold most of what it needs. The walls touch the ground, the windows are small or high, and the bathroom fan may not vent outside at all.

Add one storm that pushes water through the floor drain, and the bottom of the walls can stay wet for weeks. That is how a lot of mold below grade gets its start.

For a tenant, that's a hard spot. You live with the smell, but the building belongs to someone else.

HPD says to tell the landlord about leaks and mold first. If it isn't fixed, or the work isn't done safely, you can file a complaint online or call 311. Keep your own photos and dates either way.

HPD Classes

How HPD sizes a mold violation

HPD sizes mold by square feet, and the size sets the clock. On that same HPD page, mold inside a room of an apartment breaks down like this:

  • Class A. Under 10 square feet in a room. The owner has 90 days to correct it.
  • Class B. 10 to 29 square feet in a room. 30 days.
  • Class C. 30 square feet or more in a room. 21 days.

Hallways and common areas use larger thresholds, and the notice of violation states the class.

In a building with 10 or more units, more than 10 square feet of mold also means the owner hires a licensed mold assessor and a separate licensed remediator, independent of each other. All Star does the remediation. The assessor plans the work and checks it when we're done.

First Hour

First moves, yours and ours

Your first job is to keep it from spreading and write it down. Ours is to find the water.

Before the crew gets there

  • Close off the moldy room, and turn off any fan or AC unit pointed at that wall.
  • Take dated photos of the mold, the wet spots and anything damaged on the floor.
  • Move clothes, bedding and boxes away from the wall, but don't scrub or bleach the mold.
  • Renting? Text or email the landlord the photos, so there's a record.
  • Call 646-543-2242 and say it's a basement unit, so the crew brings what that job needs.

Our first visit

  • We use a moisture meter and a thermal camera on the walls and floor to find where the water is coming from: a floor drain, a foundation crack, a pipe in the ceiling, or condensation on a cold wall.
  • We measure how much is moldy, which tells the owner which HPD class and which state rules apply.
  • We protect what's still in the apartment, set plastic containment with HEPA negative air, and remove the moldy drywall, carpet and trim.
  • Dehumidifiers run until the walls and slab read dry, we check them every day, and our own crew rebuilds so the unit isn't left open.

Where We Work

Mold remediation across Queens

From Astoria and Long Island City to Flushing, Jamaica, Forest Hills, Bayside, and the Rockaways, we cover all of Queens 24/7. See our full mold remediation process, or call 646-543-2242 any time.

For mold in a Queens home or basement unit, call All Star Restoration, day or night, at 646-543-2242.

Questions

Answers before you call

Is the mold in my basement apartment dangerous?

Mold can affect health, especially for sensitive people. We remove it safely under containment; for health concerns, see a doctor.

I rent a basement apartment and the landlord isn't fixing the mold. Can I call you?

Yes. We can come out, find the moisture and write down what we see, which gives you a record. The removal itself usually needs the owner's OK, since it's their building. If the landlord won't act, HPD says tenants can file a complaint online or call 311.

Do I have to throw out clothes and furniture with mold on them?

Not always. EPA says absorbent materials like ceiling tiles and carpet may have to be thrown away if they become moldy. Hard furniture can often be cleaned, and clothes and bedding that can go through the wash usually can be saved. Photograph anything before it goes out, since renters insurance may ask for it.

How long does mold removal take in a basement apartment?

One wall usually takes a couple of days of work, plus drying. In a building with 10 or more units, mold over 10 square feet also needs the assessor's plan and clearance, which adds time.

Your property. Our priority.

Water, fire, mold, or sewage, one call starts the recovery. We show up fast and we do not leave until it is done right.

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