24/7 Emergency Response  •  Serving NYC & Long Island  •  646-543-2242

Fire & Smoke · Bronx

Fire & Smoke Damage Restoration in the Bronx

Board-up, hose water, soot, smoke odor and the rebuild, handled by one crew. We work the burned apartment and the halls and units the smoke reached.

★★★★★ 5.0 from 60+ Google reviewsIICRC-CertifiedNY State Mold License15+ Years of ExperienceLicensed & Insured

What We Do

Everything after the fire is out

When the trucks leave, three problems are still in the building: water from the hoses, soot on every surface the smoke touched, and a smell that gets deeper the longer it sits. We deal with all three, then put the rooms back together. All Star Restoration handles fire damage restoration in the Bronx around the clock, and you can reach our team at 646-543-2242.

In a Bronx apartment building, a fire that starts in one unit usually reaches the hall, the stairs and the units above. We plan for that from the first walk-through.

Tenants, owners, managing agents and street-level shops call us for the whole fire and smoke damage job, and if mold or leftover water turns up later, we handle that too through our Bronx restoration services.

What a Bronx fire job includes

  • Emergency board-up of broken windows and forced doors
  • Hose water extraction and structural drying
  • Soot cleaning on walls, ceilings, cabinets and contents
  • Hallway, stairwell and lobby soot cleanup for the building
  • Smoke odor removal at the source
  • Rebuild: drywall, insulation, floors, cabinets, doors, paint

Why Bronx buildings call All Star

  • One crew from board-up through odor removal and the rebuild
  • Used to working while neighbors still live in the building
  • We set up hallway and unit access with owners, agents and supers
  • Licensed and insured, and IICRC-certified

How The Job Runs

From your call to the last coat of paint

Before our crew arrives:

  • Keep out of the apartment until firefighters clear it for re-entry.
  • Leave the gas and power off. Let the utility and an electrician turn them back on.
  • Tell the owner or super and your insurer what happened.
  • If it's safe, take photos of every room and your belongings before moving anything.
  • Then phone us at 646-543-2242. Our crew is usually 30 minutes to an hour and a half away, depending on the hour and traffic.

Secure it. Windows broken out and doors forced open during the fight get boarded the same visit, so the apartment is closed to weather and strangers.

Get the water out. Hose water sits in the fire unit and runs down into the apartments and stores below. We extract it from every affected unit and set drying equipment in each one, because wet walls left alone turn into a mold job.

Map the damage. Thermal imaging and moisture meters show us wet framing behind the walls. Then we look for soot in the places people miss.

Tear out and clean. Burned drywall, insulation and flooring come out of the fire unit. Every surface that stays gets cleaned with the method that fits the residue, since wiping greasy soot the wrong way just spreads it. Belongings that can be saved are cleaned and deodorized.

Remove the odor. Our smoke odor removal starts only after the soot is gone. If ozone is needed, it goes in after cleaning, with nobody inside.

Rebuild. The same crew frames, hangs drywall, lays floors, sets cabinets and paints, and we coordinate the plumbing and electrical work. Then we walk the finished unit with you.

We document the loss for your insurer along the way and can bill the carrier directly. Inspections and estimates are free.

Supers, Agents and Tenants

Working inside an occupied building

Most Bronx homes are rented, as Census figures for Bronx County show. The buildings range from walk-ups and large prewar elevator buildings to two-family houses in the north and east Bronx. In most of them, a fire job means one owner, a managing agent or super, and several households who all need answers. Here's how we keep it straight:

  • The owner or managing agent approves work on the structure and the common areas.
  • The super helps us get into the halls, the roof door and the units above and below.
  • Each household gets its own photos and list of damaged belongings, kept apart from the neighbors'.
  • Tenants who are still living in the building hear from us before we work near their door.

One safety note while the building recovers. Under HPD's self-closing door rules, apartment and hallway doors have to swing shut and latch by themselves. If a door or its closer was damaged in the fire, tell the owner or super so it gets fixed.

Hidden Damage

Finding the soot you can't see

The burned room is obvious. The expensive surprises are elsewhere, so we check these before we write the scope:

  • Apartments above the fire floor, where smoke rose through the stairwell and the gaps around pipes
  • Inside kitchen cabinets, closets and drawers that were shut during the fire
  • Outlets, light fixtures and the tops of doors, where soot collects first
  • Heating and ventilation runs that can carry smell back into clean rooms
  • Walls and ceilings under the fire unit that took on hose water

We take moisture readings until the structure is dry, and we don't close up walls before then. Odor gets a final check after cleaning, before any new drywall or paint goes on, because paint over a smoky surface only traps the smell.

Heater and Outlet Fires

When a space heater starts it

Many winter apartment fires start with a heater or an overloaded outlet. They leave melted plastic and oily soot that smears when you wipe it. Leave the scorched outlet alone until an electrician checks it. We remove what burned, clean the soot off the walls and belongings, and rebuild the wall if it has to be opened. Going forward, FDNY's advice is to plug a heater straight into a wall outlet, never a power strip or extension cord.

What We Handle

Fire and smoke problems we take on in the Bronx

Each card opens the full page for that kind of damage.

Questions

Answers before you call

The fire two floors below me is out. Why does my place still smell like smoke?

Smoke rises through stairwells, elevator shafts and the openings around pipes, and it leaves a thin film on whatever it touches. That film keeps giving off odor until it's cleaned off. We check your walls, closets and vents and tell you what needs cleaning.

Can I throw out burned things before the insurance company sees them?

Hold off if you can. Photograph everything first and ask your insurer before you discard anything, unless it's a safety hazard. We list damaged items room by room.

I rent. Does the landlord fix my apartment or does my renters policy?

Usually the owner repairs the building itself, and a renters policy, if you carry one, covers your own belongings. Your lease and policy decide the details, so read them or ask before you assume.

Will you work with my building's super or management company?

Yes. We set up access to the halls and other apartments through them, and we keep them updated as each unit is finished.

My neighbor's apartment burned. Should I call my own insurer?

Usually, yes. If you have a renters or homeowner policy, report the smoke damage to your own insurer. If someone else turns out to be at fault, the insurance companies can settle that between them later.

Your property. Our priority.

Water, fire, mold, or sewage, one call starts the recovery. We show up fast and we do not leave until it is done right.

Call 646-543-2242 Request Service

Request Service

Tell us what happened

We'll call you right back, and give you a free estimate. For an active emergency, the fastest way to reach us is by phone, day or night.

24/7 Emergency Line
646-543-2242

By submitting, you agree to be contacted by All Star Restoration by phone, text, or email about your request.

Call NowRequest Service