Water Damage
Thermal imaging and moisture meters that find hidden water behind walls and under floors.
Water Damage
The water you can see is rarely the whole story. It travels along framing, drops between floors, and pools inside wall cavities where a mop never reaches. We map the full extent of the moisture so nothing wet gets sealed up to grow mold later.
Do You Need This?
If any of these sound familiar, call us and we will tell you honestly what you are dealing with.
What To Expect
We scan the property with infrared cameras and moisture meters to map every wet area, including the ones behind walls and under floors. You get a clear picture of what is affected before any demolition, so nothing wet gets sealed up to grow mold later. It is usually a same-visit assessment.
The Tools
No single tool finds hidden water. Each one answers a different question, and we only trust a wet spot when two of them agree.
EPA's mold investigation course says moisture meters measure moisture in carpet, wallboard, wood, brick and concrete, and can help locate hidden mold growth. The camera is what gets us to the right spot faster.
In New York, the camera can also mislead. A prewar building with steam heat has riser pipes in the walls that show up hot. An outside wall with no insulation shows up cold in January, so a cold patch near a window may be weather, not water.
That's why every camera hit gets a meter reading before it goes on the map. Once the map is done, structural drying runs until those same spots read dry. When you need the findings on paper, the same tools are behind our water damage inspection, with readings and photos for each room.
All Star Restoration maps hidden moisture in homes and buildings across NYC and Nassau County, reachable at 646-543-2242.
How It Works
You always know what happens next, and you deal with one company the whole way.
A real person picks up 24/7 and gets the nearest crew moving to your address.
We map the full damage with moisture meters and thermal imaging, including what is hidden.
We stop the spread and dry the structure properly. Equipment goes in the same day.
We document everything for your insurer, then rebuild and restore your property to its pre-loss condition, and walk it with you before we call it done.
Related Water Damage Services
Truck-mounted extraction that pulls standing water out fast.
See Water ExtractionEmergency removal of standing water from any level.
See Water RemovalAir movers and dehumidifiers that dry to the cavity.
See Structural DryingA clear scope of the damage before any work begins.
See Water Damage InspectionFast cleanup and drying after a pipe lets go.
See Burst Pipe CleanupWinter pipe failures handled end to end.
See Frozen Pipe DamageQuestions
Because sealed-up wet materials grow mold within a day or two. Finding every wet pocket now prevents a much bigger problem later.
We start where you see the water, then check the rooms, floors and ceilings around it, because water travels along joists and behind walls. We take readings on dry material too, so there's a number to compare the wet spots against.
Not literally. It reads temperature differences that reveal where moisture sits behind surfaces, and we confirm those spots with a moisture meter.
Better to find it now. We show you exactly where it is and what it will take to dry it before it becomes a mold problem.
Usually we can narrow it to a small section. The camera and pinless meter show where the wet area starts and which way it spreads, which points to the pipe or fixture feeding it. The plumber still opens the wall to fix it, but only a small spot where the readings point.
Water, fire, mold, or sewage, one call starts the recovery. We show up fast and we do not leave until it is done right.
Call 646-543-2242 Request ServiceRequest Service
We'll call you right back, and give you a free estimate. For an active emergency, the fastest way to reach us is by phone, day or night.